saas-onboarding-activator

Specialist squad for SaaS user activation and onboarding.

Overview

The saas-onboarding-activator is a complete squad covering the entire onboarding activation pipeline:

1. Behavioral Tracking — Action monitoring, abandonment detection, cohort segmentation, and feature adoption tracking
2. Personalized Checklists — Dynamic checklists by segment, plan, and behavior with gamification and visual progression
3. Aha Moment Identification — Action-retention correlation to discover the magic moment and optimize the path to it
4. Contextual Tooltips — Guided tours, hotspots, beacons, and in-app messages at the right time, in the right place
5. Proactive Outreach — Emails, push notifications, and behavior-based messages to re-engage and activate

Pain Point: 75% of users abandon in the first week; 90% churn if users don't engage within 3 days.

Agents

Workflows

Available Commands

Quick Start

# Activate the outreach orchestrator
/soa:agents:proactive-outreach

# Full onboarding activation pipeline
*activate-users

# Quick engagement boost
*quick-engage

# Behavioral tracking only
*track-behavior

# Identify aha moment only
*find-aha

Target Users

• Product Managers and Product Owners
• Growth Engineers and Growth Hackers
• Customer Success Managers
• UX Designers focused on onboarding
• Product Marketing and Lifecycle Marketing

Requirements

• Access to analytics tools (Mixpanel, Amplitude, Segment, PostHog)
• Access to onboarding platforms (Appcues, Pendo, Userpilot)
• Access to email tools (Customer.io, Iterable, Braze)
• Tracking data configured in the product